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We’ve listened and acted on prices, says Yorkshire Water

Yorkshire Water's Castleford Waste Water Treatment Works.
Work is underway on a total re-build of the waste water treatment works. �16.5m will be spent on the modern facility which will be fit for the 21st century and will further improve the water quality in the River Aire

Yorkshire Water's Castleford Waste Water Treatment Works. Work is underway on a total re-build of the waste water treatment works. �16.5m will be spent on the modern facility which will be fit for the 21st century and will further improve the water quality in the River Aire

Yorkshire Water today moved to reduce the pressure on east Yorkshire households by announcing that water bills in the region will be lower than planned in 2014-15.

Prices are agreed every five years by industry regulator Ofwat and a 1.6% rise in addition to inflation was originally scheduled.

But the company says that it has listened to customers and reduced profits in order to limit the rise on the average household bill to just £6, instead of the planned £12.

Richard Flint, the company’s chief executive, said: “Customers in east Yorkshire already pay some of the lowest average bills in the country but we’ve heard the message that we need to continue to deliver a great service while keeping bills as low as possible.

“We know many customers are feeling the pinch and have taken action by limiting the price rise for this coming financial year.

“We’ve also gone a step further in our proposals for the next five years by suggesting that bills move only with inflation up to 2020. Industry regulator Ofwat will give us their views on that proposal later in the year.

“Guided by our Blueprint for Yorkshire, our investment this year will tackle the things customers say are their priorities, like sewer flooding, pollution and the quality of the sea at the east coast’s bathing beaches.

“Our investment in east Yorkshire this year includes continuing our work to ensure that Yorkshire has the best water quality around bathing beaches in Europe as well as investing in protecting homes in Hull from surface water flooding.”

Investment in east Yorkshire during 2014-15 includes:

Work in Bridlington will continue throughout the next financial year. We’ll be spending £4.5m on finishing our new pumping station and storm water tunnel as well as installing a new coastal pipe to improve the quality of the sea around the town’s bathing beaches.

Building a brand new pumping station in Bransholme, Hull in order to limit the risk of surface water flooding to XX houses nearby. Work will start in March and is anticipated to cost £16.3m in total. The whole scheme is expected to be completed by the end of 2015.

Yorkshire Water has also reminded customers that help is available for those who are struggling to pay their bills. This is one of a number of schemes the company offers.

The company runs a number of initiatives aimed at supporting customers, including the Yorkshire Water Community Trust - a registered charity which provides financial assistance to customers who are in debt. Visit www.yorkshirewater.com/billhelp for more information

 

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